Seek Details Scraper (by URL)

https://www.seek.com.au/job/89534344?type=standard&ref=search-standalone#sol=b26e1b7535d50bdac2579200404ae9b5639aabf4

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Customer Support Consultant

LiveLife Alarms

Toronto, Newcastle, Maitland & Hunter NSW

Customer Service - Call Centre (Call Centre & Customer
 Service)

Full time

$34 per hour + superannuation

Posted 5d ago

About LiveLife Alarms


   Based in Toronto, NSW, we are Australia’s premier provider of mobile
 personal alarms, dedicated to empowering individuals to live the life they
 deserve. Our cutting-edge mobile alarm technology enables elderly and
 vulnerable individuals across Australia to maintain their independence and
 pursue their passions without fear, offering their loved one’s peace of
 mind.


   About the Opportunity


   We are seeking a passionate and dedicated Customer Support Consultant, with
 both inbound and outbound experience to join our expanding team. This dynamic
 and fulfilling role entails:


   Delivering exceptional support and communication to our customers, addressing
 inquiries related to their accounts or devices.


   Leveraging your adept problem-solving abilities to troubleshoot any
 technical issues.


   Updating personal information as necessary and adjusting settings
 associated with our products to accommodate evolving customer
 requirements.


   Collaborating as part of a team to ensure an outstanding customer
 experience, showcasing attributes of respect, empathy, and kindness.


   About You 


   Ideally, you will bring a background in customer service, coupled with
 robust communication skills and a polished phone demeanour. Additionally, you
 should possess:


   Exceptional computer literacy, demonstrating proficiency in swiftly
 mastering new systems.


   Impeccable attention to detail, ensuring accuracy in all
 interactions.


   Previous experience in offering technical support to a non-technical
 customer base, adept at simplifying instructions.


   A sincere passion for problem-solving and troubleshooting.


   While prior experience in a call centre or similar environment is
 preferred, it is not mandatory. Familiarity with Salesforce is considered
 advantageous.


   Why work with us?


   At our core, we are driven by the profound impact our product has on
 improving the lives of others. Knowing that we contribute to enabling
 vulnerable Australians to embrace the life they deserve fills our work with
 deep meaning, purpose, and satisfaction.


   We believe that work should not only be purposeful but also enjoyable.
 Therefore, we offer:


   Annual pay reviews coupled with the opportunity for bonuses through our
 Performance and Perspectives Program.


   Flexible hours to facilitate a healthy work-life balance, with our
 operating hours being between 8:30am – 7pm (and potential for some
 WFH).


   Access to a free and confidential Employee Assistance Program, ensuring
 comprehensive support for our team members' well-being.


   Bright, modern, and spacious offices equipped with excellent staff
 facilities and complimentary parking just steps away.


   A supportive work environment that celebrates the milestones of both our
 team members and the company as a whole.


   Next Steps


   This is an exciting opportunity to join a growing organisation where you
 can truly make a difference in people’s lives. If this sounds like the
 right role for you, or you are interested in learning more, please hit the
 ‘apply now’ button and upload your resume.

Your application will include the following questions:

   Which of the following statements best describes your right to work in
 Australia?

https://www.seek.com.au/job/89572379?type=standard&ref=search-standalone#sol=a96f507a05eeb2b29aaa189c9d515a7ee2350a02

Customer Support

PW Willow Pty Ltd

Northbridge, Perth WA

Customer Service - Call Centre (Call Centre & Customer
 Service)

Full time

$60,000 – $80,000 per year

Posted 4d ago

Willow is here to remove the guesswork and make plant care
 easy. We launched to market in November 2023 and have grown to hardware users
 in 35 countries, app users in over 100 and are scaling our retail presence
 globally.


   Our next Customer Support guru is a testament to the exciting growth
 trajectory we’re on, as we need more internal resources to support our
 ever-growing community of Willowers.


   We’re on the lookout for a friendly and enthusiastic Customer Support to
 serve as the primary point of contact for our customers across various
 channels, guiding them through product FAQs, troubleshooting the tech,
 features and functionalities.


   This role is a full-time permanent position based in Northbridge.


   What you’ll be up to day to day


   Act as the primary point of contact for customers, supporting them across
 various channels including online ticketing, emails, and social DMs.


   Engage with customers with friendliness and empathy to understand their
 queries, offer solutions, troubleshoot, and guide them through product
 features and functionalities.


   Where appropriate, process returns and refunds


   Collaborate with internal teams, including Product and Marketing, to
 incorporate customer feedback into product development and customer
 experience initiatives.


   Maintain accurate records of customer interactions and technical issues in
 internal databases, facilitating effective communication and problem-solving
 for future use cases.


   What we’re looking for


   Customer service skills: Worked support, retail or hospo? Have some
 experience with customer interactions but looking to do more? We want our
 customer-facing gun to be an empathetic, active listener with solid
 communication skills who is genuinely keen to help.


   Tech savvy: You don’t need to be the expert in our (groundbreaking, pretty
 cool) products. We’ll train you up in that area. But you’ll need to have a
 strong grasp of all things digital and can adapt quickly to new platforms and
 technologies. If you’ve worked with customer experience software like
 Gorgias, that’s a bonus!


   Action-oriented: You’ll be a natural in a fast-paced environment, and
 someone who loves a challenge and meets them – and typical, ordinary tasks –
 with enthusiasm and positive attitude.


   Good energy: We’ve assembled a team of people with diverse backgrounds and
 skills. One thing we all have in common? Good vibes. We check any egos at the
 door and collaborate together to problem solve and grow Willow to greater
 heights.


   A solid appetite for growth: This is an exciting role in a fast-paced
 startup that is already making its mark globally. We’re open to various skill
 levels – what we are really keen for is someone who is excited about our
 mission and hungry to grow and learn with us.


   Thick skin: Finally, customer support can sometimes be highly demanding,
 especially when a customer feels aggrieved. They can take that out on you and
 it’s important to not take it personally and handle the request.



   What you’re in for


   Joining Willow means joining a stellar group of individuals who are
 passionate about our biz and excited to work with you. We also offer a range
 of benefits, including:


   A competitive salary


   Generous benefits package, including discounts on RAC products – Insurance,
 Holiday Parks & Resorts, Auto Services, Finance and more


   Flexible work to support your work/life balance and wellbeing


   Ongoing career development and training


   A great space in the heart of Northbridge, complete with a massive
 greenhouse, product lab, games room and more


   An exciting opportunity to make an impact locally and globally



   To Apply


   Send over your resume and a short cover letter telling us something about
 yourself, what you enjoy outside of work, and a strange fact (if you have
 one). You don't need to explain your working history. The resume usually
 covers that..

Your application will include the following questions:

   Which of the following statements best describes your right to work in
 Australia?

   How many years' experience do you have as a Customer Support Role?

   Do you have customer service experience?

   What's your expected annual base salary?

https://www.seek.com.au/job/89611898?type=standard&ref=search-standalone#sol=4f5a1faf1d2315029160dbb8a6bf30546013e9a8

https://image-service-cdn.seek.com.au/67be12da980c18de2477d76d69d3bed9cae8dd53/f3c5292cec0e05e4272d9bf9146f390d366481d0

Hospitality Customer Support Specialist - Junior.

DeliverIt Pty Ltd

Melbourne VIC (Hybrid)

Help Desk & IT Support (Information & Communication
 Technology)

Full time

Posted 1d ago

About Us


   Deliverit Software is a leading IT provider specializing in Point of Sale
 (POS) and payment systems for the hospitality industry across Australia. Our
 product portfolio includes POS systems, online ordering platforms, custom apps,
 and cloud reporting solutions. We are committed to delivering exceptional
 service and innovative solutions to our hospitality clients.


   About the Role


   We are looking for an enthusiastic junior support specialist who is eager
 to start their career in IT. In this Level 1 Support role, you’ll be the
 first point of contact for our hospitality clients, assisting them with
 day-to-day support requests, troubleshooting issues, and guiding them through
 our POS and online ordering systems.


   This position is ideal for someone with strong verbal communication skills,
 a passion for technology, and preferably some background in hospitality
 (restaurants, cafés, bars, etc.). You’ll receive training and ongoing support
 to grow your technical skills and progress your career with us.


   Key Responsibilities


   Provide Level 1 technical support to hospitality clients using Deliverit
 Software products.


   Answer inbound support calls and tickets, delivering clear and friendly
 assistance.


   Guide customers step-by-step to resolve system, menu, or configuration
 issues.


   Escalate more complex issues to Level 2 support when required.


   Document support cases and maintain accurate records.


   Assist with training new customers on POS and online ordering platforms.


   Collaborate with the support and development teams to improve customer
 experience.


   About You


   Excellent verbal communication skills with a friendly, professional
 manner.


   Previous hospitality experience (front of house, kitchen, or management) is
 highly valued.


   Comfortable using and learning new software quickly.


   Problem-solving mindset and a willingness to learn technical skills.


   Ability to stay calm and supportive when helping frustrated customers.


   Familiarity with Windows environments is an advantage (not required).


   Valid driver’s license and Australian working rights.


   Able to work Tuesday to Saturday, 12pm–8pm (after initial training period).


   Please apply via the Seek link with your current resume.



   What We Offer





   Competitive salary


   Hands-on training with opportunities for professional growth in IT.


   A supportive and collaborative work environment.


   Flexible hybrid work arrangements (mix of office and remote).


   The chance to work with Australia’s leading hospitality businesses.

Your application will include the following questions:

   How many years' experience do you have as a Customer Support Specialist?

   Which of the following statements best describes your right to work in
 Australia?

   Which of the following Microsoft Office products are you experienced
 with?

   What's your expected annual base salary?

   How much notice are you required to give your current employer?

   Do you have experience using point of sale (POS) software?

   Are you available to provide on call support when required?

   Do you have customer service experience?

https://www.seek.com.au/job/89456662?type=standard&ref=search-standalone#sol=ba8eee72eff6367610ed7e52ee24c9394da625ef

Customer Support Officer

Activity care services

Southport, Gold Coast QLD (Hybrid)

Customer Service - Call Centre (Call Centre & Customer
 Service)

Casual/Vacation

$42 – $48 per hour

Posted 7d ago

Customer Support Officer – Disability Sector - Casual Role
 with Opportunity for Part-Time





   Want a role that fits your lifestyle and makes a real impact?


   Join the expanding team at Activity Care Services Australia and help
 transform the lives of individuals with disabilities! As a Customer Support
 Officer, you'll be key in providing participants and their families with a
 smooth, high-quality experience.





   About Us:


   Activity Care Services Australia is a fast-growing provider of Disability
 and Community Support Services, dedicated to empowering individuals with
 disabilities. Our vision is to promote independence, create a supportive
 environment, and engage participants in meaningful activities that enhance
 their quality of life.


   We’re a small team making a big impact! Quality drives everything we do,
 and we take pride in our passionate, client-focused, and multicultural
 workforce. If you're looking for a rewarding career where your dedication and
 expertise truly matter, join us in making a difference every day.





   What We Offer:


   Career Growth – Start as a casual employee working 3–4 days per week, with
 the opportunity to increase to 5 days per week as the business continues to
 grow. After six months, you may be eligible for a permanent part-time
 position.


   Flexible Work Options –

   • When working 3 days per week: 1 day working from home

   • When the role grows to 5 days per week: 2 days working from home


   Essential Tools Provided – We equip you with everything needed for success.


   Supportive Team Culture – Join a collaborative, inclusive team dedicated to
 your growth and excellence.








   Duties/Responsibilities:


   Stakeholder Communication and Meetings: Engage with participants, families,
 and service providers to ensure seamless support.


   Collaborate with managers to improve service delivery and participant
 satisfaction: Work closely with leadership to enhance service quality and
 client experience.


   Service inquiries and issue resolution: Address participant concerns and
 provide timely solutions.


   Administrative and Data Management: Maintain accurate records and support
 daily operations.


   Conduct participant follow-ups to ensure services meet their needs:
 Regularly check in with participants to assess and improve their
 experience.


   Staff and Participant Onboarding: Assist in onboarding new employees and
 participants for a smooth transition.


   Rostering and appointment setting: Assist in adjusting staff roster and
 assist with participant appointments for efficient service delivery.


   Participant Check-ins: Ensure ongoing participant engagement and
 satisfaction through regular check-ins to ensure the participant is always
 moving towards achieving their Goals.





   About You:


   Excellent communication skills with a strong customer focus.


   Passion for making a difference in the disability sector.


   Knowledge of the NDIS framework (highly desirable).


   Strong organizational and multitasking abilities.


   Proficiency in customer service software and technology.


   Previous experience in a customer support role within the disability sector
 is an advantage.





   Why Choose Us?


   At Activity Care Services Australia, you’re not just taking a job, you are
 building a rewarding career with purpose. Every day, you’ll make a real
 impact in the lives of others. We prioritize flexibility, work-life balance,
 and your professional growth, ensuring you thrive while making a difference.

Your application will include the following questions:

   Which of the following statements best describes your right to work in
 Australia?

   How many years' experience do you have as a Customer Support Officer?

   Do you have customer service experience?

   Do you have experience preparing work rosters?

   Do you have a current Police Check (National Police Certificate) for
 employment?

   Do you have data entry experience?

   Do you have a current NDIS Worker Screening Check?

   Do you have a current Working With Children (WWC) Check?

https://www.seek.com.au/job/89582569?type=promoted&ref=search-standalone#sol=80757974ece04c37ce378b9e04c3f3f794778754

https://image-service-cdn.seek.com.au/15b2d933f6b1eda522945286337c8c6b934c3e58/35de712c2d84ce6445b791f6398152f596374f39

Customer Support Advisor

HELLIOS INFORMATION PTY

Murarrie, Brisbane QLD (Hybrid)

Customer Service - Call Centre (Call Centre & Customer
 Service)

Full time

$65,000 – $75,000 per year + Superannuation

Posted 3d ago

Customer Support Advisor  





   Job title: Customer Support Advisor  


   Location: Gateway Office Park, Building 1, 747 Lytton Road, Murrarie,
 Brisbane  


   Reporting to: Operations Manager    


   Job summary: To provide excellent customer service through first line
 support to our customers as well as validating and managing customer
 data.  





   What's in it for you:


   This post will attract a competitive salary and our benefits
 include:


   Superannuation  + performance related bonus after 6 months


   25 days holiday per year + statutory holidays  


   Blended working -  WFH 2 days a week after 6 months


   Career progression into leadership, technical, account management and other
 avenues


   Paid leave including but not limited to personal sickness/carer’s leave;
 parental leave; compassionate leave etc


   A vibrant team culture with regular events and celebrations





   Key responsibilities:  





   Validations


   Build a rapport and strong relationship with customers by offering support
 and advice throughout the onboarding and validation process  


   Validate online questionnaires with close attention to detail and with
 reference to standard processes and procedures


   Accurately log and update customer records on the status of their
 questionnaires


   Advising and processing fee payments for new and renewing
 customers.


   To be a proficient user of  the validation process within our business
 system


   Identify ways in which processes and procedures can be streamlined and made
 more efficient


   Active participation in team meetings to share and communicate
 information


   Consistently meet or exceed personal targets  


   Escalate customer issues to the Operations Manager or Country
 Manager  



   Front line customer support  


   Make high volume of outbound calls per day to supplier customers to explain
 the benefits of our service; to help customers who are registering for the
 first time; to assist with customers who are renewing their
 subscription


   Accurately log and maintain records of customer contact, activity, and
 outcome of calls on our CRM (Customer Relationship Management)
 system


   Provide accurate and clear information to supplier customers, explaining
 the benefits of our service and the processes involved to complete an online
 questionnaire required by our buyer customers


   First line support for a variety of customer enquiries including IT and
 procedural issues, concerns and complaints, updates on questionnaire application
 and process status


   Speak with supplier customers about their subscription fee, how to make
 payment etc


   Working consistently to ensure personal targets relating to call rates are
 consistently met and exceeded



   Key requirements



   Knowledge and experience


   Proven experience of working in a customer service environment


   Customer contact through inbound and high volume of outbound
 calls  


   Working knowledge of data management and data analysis


   Demonstrable experience of process improvement  


   Proven track record of working to deadlines and targets


   Ability to adapt to the needs of a growing business  





   Qualifications and skills


   Highest accuracy and attention to detail  


   Strong organisational skills  


   Detailed working knowledge of Excel (preferably to Intermediate
 level)


   Good knowledge of other MS Office applications  


   Articulate with a confident telephone manner


   Strong communicator with good interpersonal skills


   Commitment to provide excellent customer service at all times  


   Flexible in approach  





   The Company


   Hellios Information PTY Limited is a leading supplier information and risk
 management company operating in the Defence and Aerospace sector. Established
 with the primary objective to benefit major blue-chip companies and their
 suppliers, Hellios provides a single streamlined approach by sharing data
 across an industry community in areas such as modern slavery, cyber security
 and GDPR.  



   Based in Brisbane, Hellios Information Pty Limited was established in 2023
 and is a subsidiary of Hellios Holdings, a global organisation with offices
 in the UK, Ireland, The Netherlands and Spain.  The Company also offers
 it services to organisations in the Financial Services industry in
 Europe.  



   At Hellios, we are guided by an ethos centred on delivering unparalleled
 service quality and innovative technology. Our commitment rests upon
 nurturing enduring, sustainable relationships with both our buyer and
 supplier customers. For further information on our core values shaping the
 culture embraced by our team, partners, and our customer-centric approach,
 please visit our website at www.hellios.com.



   Further information:


   The Company offers good career prospects and further opportunities as a
 team leader; a technical lead role in Operations as well as account
 management.  





   To apply:  Submit a full CV and covering letter to [email protected]

Your application will include the following questions:

   Which of the following statements best describes your right to work in
 Australia?

   How many years' experience do you have as a Customer Support Officer?

   Do you have experience working towards targets and KPIs?

   Do you have customer service experience?

   Have you worked in a call centre before?

https://www.seek.com.au/job/89265304?type=promoted&ref=search-standalone#sol=be3c25176adc6dff9ac0c2cea51d242ee6a9a96f

https://image-service-cdn.seek.com.au/a47de7f3b5c104c5be90f46a9f62633ad8bc43a3/2a52424732312ae211f230fc79a902fbd1a3eec6

Customer Service / Admin Support

Carpet Call – VIC/SA

Clayton, Melbourne VIC

Administrative Assistants (Administration & Office
 Support)

Full time

$55,000 – $70,000 per year

Posted 1d ago

Carpet Call, Australia's best known flooring retailer is
 seeking an enthusiastic and motivated individual with a "can do"
 attitude to join our busy service team at our Notting Hill/Clayton Head
 Office.



   Ideally the candidate will:


      » Possess clear verbal and written communication
 skills

      » Be versed in basic computer operating systems

      » Possess a "can do" attitude - be prepared to
 learn, and be punctual

      » Desire to work in an office as a team player

      » Have their own reliable transport  








   The Role


   The successful candidate will liaise between customers, sales staff and
 warehouse staff to ensure that product installations are coordinated to fully
 meet customer satisfaction levels. You will work with specifically designed
 computer systems in a fun office environment with all training provided.





   Some overtime when required at overtime rates.



    Hours are 8.30 am - 5.00 pm Monday to Friday



   If you are interested and feel you meet the prerequisites of this role
 then please apply now!

Your application will include the following questions:

   Have you completed a qualification in ICT?

   How many years' experience do you have as a customer service
 administrator?

   Which of the following Microsoft Office products are you experienced
 with?

   How many years' experience do you have as a Customer Service and
 Administration Officer?

   Which of the following statements best describes your right to work in
 Australia?

   Do you have experience in a sales role?

   Do you own or have regular access to a car?

   Do you have customer service experience?

3.6 out of 5

135 reviews

Retail & Consumer Products

We extend to you an
 invitation to visit a Carpet CALL store near you.


   Carpet CALL is the largest 100% Australian owned flooring retailer in the
 country. Starting from humble beginnings in 1975, with a total capital outlay
 of $270 and a carpet rack that was found partly submerged in the Brisbane
 River, Smith, a young father at the time, opened his first one man store at
 Alderley, on the Northside of Brisbane.


   We extend to you an invitation to visit a Carpet CALL store near you.


   Carpet CALL is the largest 100% Australian owned flooring retailer in the
 country. Starting from humble beginnings in 1975, with a total capital outlay
 of $270 and a carpet rack that was found partly submerged in the Brisbane
 River, Smith, a young father at the time, opened his first one man store at
 Alderley, on the Northside of Brisbane.


   Show more⁠

https://www.seek.com.au/job/89607559?type=standard&ref=search-standalone#sol=6acf43b77f7b7815445a912d376486e66b1f6d13

https://image-service-cdn.seek.com.au/5fff1c74a3d1343214c667eadef2064a7ab11437/1c056a984962480605a20a31bcae496022b57b25

Customer Service Support Consultant

VicRoads RLS

Melbourne VIC (Hybrid)

Administrative Assistants (Administration & Office
 Support)

Full time

$64066 - $72791 p.a. + plus super

Posted 1d ago

At VicRoads the work you do has real impact. Our work connects
 people and communities. We keep Victorians moving safely and smoothly today
 and help them be ready for tomorrow.


   VicRoads empowers our people to learn and grow- focusing on impact and
 innovation. We reflect the diversity of Victoria and foster clever thinking
 to keep you and the community moving.


   VicRoads is progressing too. In August 2022, we started on a new chapter
 when the Victorian State Government partnered with Aware Super, Australian
 Retirement Trust, and Macquarie Asset Management to operate registration and
 licensing services on its behalf.


   We work collaboratively with the Victorian State Government to ensure we
 fulfill regulatory requirements, deliver State projects and safeguard
 customer data. The Victorian State Government retains sole responsibility for
 road access, infrastructure and safety.


   Salary: $64,066 - 72,791 plus super

   Tenure: Full-time/ permanent

   Location: Melbourne CBD


   About the role:


   As a Customer Service Support Consultant, you'll play a key role in
 delivering exceptional customer service and ensuring smooth processing of
 registration and licensing transactions. You'll handle a variety of tasks
 including registration transfers, fleet management, exemption applications,
 and club permit applications.


   This role involves responding to customer enquiries, investigating and
 resolving issues, and ensuring compliance with legislative requirements and
 business rules. You'll work collaboratively within a team to enhance service
 delivery and maintain data integrity.


   About the job:


   Reporting to the Customer Service Support Team Leader, you will:


   Process a range of registration and licensing transactions accurately and
 efficiently.

   Respond promptly and professionally to customer enquiries across multiple
 channels.

   Investigate and resolve issues while ensuring compliance with all relevant
 legislation and business rules.

   Contribute to process improvements and support innovation within the
 team.


   What we are looking for:


   We're seeking someone who is:


   Skilled in problem-solving and resolving complex customer issues
 professionally.

   Experienced in processing transactions accurately and efficiently.

   Customer-focused with excellent communication skills.

   Able to manage workloads effectively and meet deadlines.

   Collaborative and adaptable, with a commitment to continuous
 improvement.

   Detail-oriented with a strong focus on data integrity and privacy.


   Our Culture:


   Innovation powers progress, but it doesn't come without support. To
 attract, retain, and develop talented people, we reward initiative and
 ingenuity, foster collaboration, and offer dynamic career development. At
 VicRoads, we embrace diversity and inclusion and we're proud our workforce
 reflects the community we work for.


   What we offer:


   Competitive salary and benefits, including opportunities to earn a bonus

   Salary packaging, Fitness Passport & discounts to hundreds of
 retailers

   Opportunities for professional and personal development

   Flexible working arrangements and family-friendly practices, including 16
 weeks paid parental leave.


   How to Apply:


   We encourage applications from people of all genders, backgrounds and
 communities.


   If you need any adjustments to our recruitment process or the role itself,
 please let us know when applying.


   Please submit your application via the "Apply" button.


   Applications should include a resume and a brief covering letter,


   Applications close 11.59pm on Sunday 18 January 2026.


   For a copy of the Position Description please email
 [email protected] Unfortunately, applications cannot be
 accepted via this email.


   Please note: VicRoads is required to evidence your right to work in
 Australia and may ask for your consent to check records maintained by the
 Department of Immigration and Border Protection as well as records maintained
 by Victoria Police and VicRoads as part of the selection process. Information
 provided to VicRoads will be treated in the strictest confidence. Please note
 that due to legal requirements you must be predominantly located in Australia
 and for certain roles, predominantly located in Melbourne or Victoria.


   #LI-JC1

3.0 out of 5

117 reviews

Manufacturing, Transport & Logistics

   1,001-5,000 employees

VicRoads RLS, founded in
 August 2022 by a consortium of Aware Super, Australian Retirement Trust,
 Macquarie Asset Management, and the Victorian State Government, operates
 under a long term. concession deed issued by the State Government. This
 strategic 40-year partnership is transforming VicRoads RLS into a more
 commercial, customer-centric, product led and digitally advanced
 organisation. Our purpose to ‘make services seamless and support safer
 networks for our communities’ drives our commitment to ensuring our customers
 get what they need when they need it.


   Our organisational values steer our actions, decisions, and behaviours as
 we progress on our path of transformation.


   VicRoads RLS, founded in August 2022 by a consortium of Aware Super,
 Australian Retirement Trust, Macquarie Asset Management, and the Victorian
 State Government, operates under a long term. concession deed issued by the
 State Government. This strategic 40-year partnership is transforming VicRoads
 RLS into a more commercial, customer-centric, product led and digitally
 advanced organisation. Our purpose to ‘make services seamless and support
 safer networks for our communities’ drives our commitment to ensuring our
 customers get what they need when they need it.


   Our organisational values steer our actions, decisions, and behaviours as
 we progress on our path of transformation.


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